Colorado Medicaid Transportation Update: Understanding the Suspension of MedRide and Alternatives for Appointments

Effective February 7, 2025, the Department of Healthcare Policy and Finance in Colorado announced the suspension of MedRide, a transportation service for Medicaid recipients. This change will impact many individuals who depend on this service for reaching medical appointments. Understanding what this means and exploring other transportation options is crucial to maintaining access to healthcare.

Reasons for Suspension

There seems to be a few reasons for suspension of MedRide, the primary reason at this point is potential fraud. Another reason is part of a broader review aimed at restructuring Medicaid transportation services across the state. The Department of Healthcare Policy and Finance is striving to improve efficiency while also addressing longstanding issues within the program. Evidence from similar programs across other states indicates a trend toward consolidation for better management and service delivery.

Previously, MedRide served as a lifeline for those without reliable transportation, especially seniors and individuals with disabilities. Surveys show that nearly 40% of seniors have reported transportation as a barrier to healthcare access. This emphasizes the necessity for Medicaid recipients to stay informed and vigilant about their transportation options.

Impact on Medicaid Recipients

The suspension of MedRide creates notable challenges for those relying on it to reach healthcare providers. A survey conducted by the nonprofit organization Partnership for Medicaid Access revealed that 20% of respondents reported missing medical appointments due to lack of transportation. Individuals should proactively seek ways to navigate this gap to continue receiving critical healthcare services.

For many, this means planning ahead. Recipients are advised to start looking into different options to ensure they can still attend necessary appointments throughout this transition period.

Exploring Alternative Transportation Options

While MedRide is not available, Medicaid recipients need to explore other methods for transportation. Here are some viable alternatives:

1. Public Transportation: Cities in Colorado, like Denver and Colorado Springs, offer robust public transit systems. Buses and light rail frequently serve major medical districts, making them accessible for medical visits. For instance, the Denver Regional Transportation District (RTD) offers deposits of up to 50% discounts for seniors, helping reduce costs.

   
   

2. Non-Emergency Medical Transportation (NEMT): NEMT providers offer transportation tailored for medical appointments. It is vital for recipients to research and find local providers. For example, if you live in Larimer County, you might find services like Medical Transport Solutions that cater specifically to Medicaid patients.

   
   

3. Carpools with Family and Friends: Encourage family members or friends to help with transportation needs. Setting a recurring schedule for carpooling to regular appointments can ease the burden of finding transportation.

   
   

4. Rideshare Services: Apps like Uber and Lyft can provide swift, flexible transportation options. While costs vary, many services offer discounts for seniors. It can be helpful to check local promotions or ask for rates that fit within a Medicaid budget.

   
   

5. Community Programs: Local nonprofits and community organizations often provide transportation resources. Group such as the senior hub in Westminster, Silver Key in Colorado Springs, or SRDA in Pueblo

   
   

MedRide alternatives

If you utilize MedRide currently and are needing an alternative these are a few that are contracted with the State of Colorado currently based on the county.

1. Adams, Arapahoe, Boulder, Denver counties-

   1. TransDev, phone number: (855) 489-4999

      website: https://transdevhealthsolutions.com/colorado/

2. El Paso county-

   1. Envida, phone number: (719) 633-4602 website: https://envidacares.org/transportation/

   2. Peak Family Transport LLC, phone number: (719) 716-7325 website: https://www.peakfamilytransport.com

3. Pueblo county-

   1. Golden Gate Manor Inc, phone number: (719) 544-3231

      website: https://goldengatemanor.com/non-medical-transportation

   2. Graceland Transportation, phone number: (719) 355-6500

      website: https://gracelandtransportation.com

4. To look at all of the other options availble and other counties in Colorado, please review:

   NEMT Services areas page

Adapting to the Changes

The suspension of MedRide marks a significant shift for many individuals who have relied on this service for healthcare access. As the Department of Healthcare Policy and Finance works toward enhancing transportation services, recipients must be proactive in seeking alternatives.

By exploring public transport, NEMT options, and community resources, individuals can effectively navigate this new landscape. With some planning and resourcefulness, it is possible to mitigate the challenges posed by this suspension and continue receiving essential healthcare.

Public bus providing essential transportation in Colorado

In conclusion, while the suspension of MedRide brings obstacles, there are diverse options available to help seniors and Medicaid recipients in Colorado reach their appointments and maintain access to care. Understanding and utilizing these alternatives is key to continuing healthcare without interruption.